How well do you know our policy?

Question 1

A speech bubble with a question mark next to it. Inside of the question mark is a restrictive practices icon with a cross over it.

What can I do if my provider says they can’t use a restrictive practice?

2 people. Above them is a safety icon.

You might want your provider to use a restrictive practice to keep your family member safe.

A person supporting somebody else. They areh olding their hand out to say stop. Above them is a safety icon.

Providers need to keep people safe.

If your provider says no, you can:

2 people. One of them has a speech bubble with a question mark inside of it.

  • ask them why they can’t use the restrictive practice

A panel with 3 people behind it. The panel has 'NDIS Commission' written on it.

  • contact the NDIS Quality and Safeguards Commission (NDIS Commission) for support.

A person raising their hand and a safety icon.

The NDIS Commission makes sure people with disability who take part in the NDIS:

  • are safe
  • get good services.

Question 2

A document with a change icon next to it. Above it is a question mark.

Can providers change the Quality Assurance Panel report?

A Quality Assurance Panel icon and a behaviour support plan document with a tick.

A Quality Assurance Panel is a group of people who check behaviour support plans.

They decide if a restrictive practice can happen.

A behaviour support plan document, a person pointing at themselves and a thumbs up with an arrow pointing up.

A behaviour support plan is a document that explains what support a person with disability needs.

It can include restrictive practices.

A policy icon with a tick on it, and an arrow pointing to a report icon.

After the Quality Assurance Panel checks the behaviour support plan, they will:

  • follow the rules in our policy about if the restrictive practice can happen
  • write their decision in a report.

A report with a changew icon and a cross next to it.

Providers can’t change how the report looks.

A table with a plus icon next to it.

But they can add extra tables by:

  • copying the ones that are there
  • pasting them in that section.

A Quality Assurance Panel icon and a restrictive practices icon. Above them is a plus icon.

For example, providers can add more:

  • panel members
  • restrictive practices.

A computer mouse over a text box that says 'enter text here'.

Providers can also add text where it says ‘enter text here’.